FAQ
Platform
hashport is a public utility infrastructure that empowers users to move representative versions of their digital assets between decentralised networks in a easy to use, reliable, and cost-effective way. Users are then free to explore new DeFi, Gaming, NFT platforms across any hashport compatible network
The Portal launched in early November 2021
Anyone, anywhere in the world holding the assets that hashport supports
hashport currently connects to the Hedera, Ethereum, Polygon, Avalanche, and BNB Chain networks. However, hashport will actively add new networks
Is there a network you would like to see? Let us know here
Our pricing is clear and simple. There is just one fee for any Portal Execution, a flat 0.5% Service Fee which is charged in the same token that is being ported.
Networks will also charge a fee, the amount and token required will vary depending on their requirements
hashport has passed a rigorous audit from Omniscia on the smart contract functionality. Additionally, hashport continuously performs DDOS tests and security reviews to ensure we adhere to the highest industry standards for security
Token
Tokens with which a user is initiating the Porting Execution. The only exception to this is when a representative version of a token is being burnt on the portal to unlock a native network token
For example:
- A user sends HBARs from Hedera to Ethereum generating HBAR [eth]: HBARs are the Domestic Token & HBAR[eth] the Foreign Token
- A user then sends HBAR[eth] from Ethereum to Polygon: HBAR[eth] are the Domestic Tokens and HBAR[0x] are the Foreign Tokens
- A user then sends those HBAR[0x] back to Hedera: In this one specific instance, when porting back to the originating network, HBAR[0x] is a Domestic Token residing on the Polygon network but is also a Foreign Representative Token of the HBAR Native Token residing on Hedera
Native Tokens are ALWAYS Domestic Tokens
Foreign Tokens keep the Native Token’s acronym with an abbreviation of the foreign network in [ ]
For example:
- MATIC that has been ported over to Hedera is called MATIC[hts]
- HBAR that has been ported over to Ethereum is called HBAR[eth]
Porting tokens across hashport is the process of projecting Native Tokens from the originating Domestic Network to the Foreign Network in the form of Foreign Tokens
See our "How it works" page for a step-by-step of what is happening
We are always looking to integrate additional tokens and wallets. Send us suggestions by using our contact form.
Validators
hashport has assembled a group of industry-leading organisations to act as the Validator Swarm. These partners have proven their reliability, performance and trust in their respective markets over the years, and we are thrilled to have them join hashport. You can find the validators here
Support
The team is always interested to hear about potential use cases for hashport. For all inquiries please contact info@hashport.network
In order to begin the review process, you will need to fill out this application. For questions please contact info@hashport.network
Please email us on support@hashport.network
MetaMask currently does not provide a way for us to query whether a user has triggered the speed up button. As such, there is no direct way to recover funds through hashport. In this case, please email us on support@hashport.network so we can investigate further.
Please follow the link regarding the technical discussion here: https://github.com/ChainSafe/web3.js/issues/3723
You may search for your transaction on blockchain explorers such as etherscan, polygonscan, and hashscan. A link will also be available on hashport once the transaction has gone through
Network
A Portal Execution is the sequence of events coordinated and approved by the Validator Swarm, resulting in the locking/unlocking or minting/burning of Native Tokens and Foreign Tokens. You can find more information on our How it works page
You will need the following:
- A Domestic Network Wallet
- A Foreign Network Wallet
- Enough tokens to cover the Portal Execution costs and receive the desired amount of projected tokens
You can follow the video here to set up a MetaMask (EVM) wallet.
Gas fees fluctuate based on the volume of transactions that the Ethereum network is experiencing at a specific moment.
To learn more about gas fees see the below links:
- Ethereum gas fees
- Polygon gas fees
- Avalanche gas fees
- BNB Chain gas fees